Empower your customers with smart self-care

Offer your users the convenience of multilingual, omnichannel self-service across IVR, web, mobile apps, chatbots, and social platforms — all while reducing support costs and boosting engagement.

Seamless, scalable, and smart self-care for the modern telecom user

Enhance your customer experience and reduce service load with intuitive self-service tools across traditional and digital touchpoints.

Omnichannel Self Care

Deliver a consistent experience across IVR, USSD, SMS, mobile apps, web portals, and even voice assistants like Alexa or Cortana — all with seamless channel switching.

AI-Driven Chatbots

Use AI-powered chatbots to provide instant, multilingual responses on social platforms, web, and apps — guiding customers without human intervention.

Self-Managed Services

Allow users to check balances, view statements, activate or deactivate services, raise tickets, and manage preferences — all at their fingertips.

Why choose us

We help you serve smarter and spend less doing it

Omnichannel Reach

Customers can start on one platform and continue on another without repeating information — increasing satisfaction and reducing friction.

Reduce pressure on your support team with efficient self-service tools, freeing up human resources.

Customer Control = Customer Loyalty

Empower users to organize and control their services — making them more engaged, loyal, and self-reliant.

Want to reduce support load while increasing customer satisfaction?

Let’s design a powerful self-care platform tailored to your telecom business — built to scale, integrate, and simplify customer service.

FAQ: How we help telecom operators modernize customer service through self-managed tools.

1. What platforms does your self-care solution support?

We support IVR, USSD, SMS, web self-care portals, mobile apps, AI chatbots, and social channels — all available in multiple languages.

Our platform enables customers to move between channels (e.g., from app to web) without re-entering data, ensuring a smooth, continuous experience.

Yes, our self-care services are fully customizable and can be integrated into your current OSS/BSS or ITSM platforms like NT3.

We provide a non-intrusive direct marketing tool within the platform to promote new services and campaigns — increasing engagement and conversions.

Yes. Through our NT3 ITSM integration, users can activate services, report issues, and track ticket status directly within the self-care interface.